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Creativity takes the stage at IFB 2014

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One of the UK’s leading designers and entrepreneurs is to take to the stage at the International Festival for Business (IFB) to address how creativity and innovation can grow a business.

Wayne Hemingway MBE has joined the line-up at this year’s Business Innovation for Growth (BIG) Conference, held at Edge Hill University, Ormskirk.

Forming part of the IFB 2014 programme of events, the conference will combine a wide range of keynote speakers, workshops and seminars with practical demonstrations and case-studies of new technologies, game changing ideas and innovative products.

Hemingway, founder of fashion company Red or Dead and leading design agency HemingwayDesign, will be joined at the event by a large number of guest speakers.

These will include Kayleigh Davis, creative lead at LEGO; Chris Sanders, co-founder of The Future Laboratory; Mat Hunter, Chief Design Officer at the Design Council; Rachel Cooper OBE, Professor of Design Management at Lancaster University; Phil Jones, Managing Direct at Brother UK; Darren Evans, founder and Design Director at The Engine Room, and Daniel Charny, professor of design at Kingston University.

Commenting on the event, Max Steinberg, Chair of IFB 2014, said: “We’re delighted to be welcoming so many of the UK’s creative talents to the BIG2014 event. They each bring with them fascinating stories about how innovation and creativity has played a huge role in their individual success and will undoubtedly share some fundamental advice to those attending.

“Celebrating the strength of the UK’s creative industries forms a huge part of the International Festival for Business. As the festival continues, we’ll be hosting more events that, like this one, will put the country’s creative pioneers in the global spotlight.“

Launching on 14th July, the IFB Knowledge, Creative and Digital themed week will comprise a large number of events dedicated to the UK’s digital, advertising, TV, fashion, film and gaming business communities.

The BIG2014 event will focus on the theme of Transformation: Mission & Ambition and will showcase how creativity and innovation can unlock expanding and emerging markets for growing businesses.

It will explore four key areas, including Turnaround, which will look at transforming a business; From the Bottom Up, providing tips on how to succeed from the start; Making Money While You Sleep; offering advice on effectively exploiting Intellectual Property (IP) and Relationships.BIG 2014: Business Innovation for Growth, will be held on Wednesday 18th June at Creative Edge, Edge Hill University.

For more information about the event and the guest speakers, please visit: www.bigconference.co.uk


Barnsley Digital Media Hub creates 50 jobs and reports record turnover growth

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Image source: Tax Credits

Barnsley’s creative and digital sector is thriving with occupancy at the town’s flagship Digital Media Centre at its highest ever level.

The town centre building has had its most successful year since opening in 2008 helping 18 new companies to flourish and occupancy now stands at 81%.

In the past year, a  total of 50 jobs have been created at the centre which is run by Oxford Innovation on behalf of Barnsley Council.

The innovative companies based in the centre have also recorded some of their best trading periods.

A digital marketing agency based in the fully serviced building increased turnover from £80,000 to £395,000 in a year whilst another, a specialist IT company, rocketed from £220,000 to £600,000.

Amanda Lennon, regional director at Oxford Innovation, said: “This has been a fantastic year for the DMC and the 63 businesses it supports.

“There has been a very distinct buzz in the centre in recent months and lot of collaboration between the tenant companies. This is stimulating business and there has been a lot of movement within the building as companies have needed to upsize.“

In the past year six businesses expanded into larger space in the building with tenant companies citing high speed broadband, location and opportunities for continuing professional development as the most important factors.

More than half of the centre’s clients accessed mentoring or networking services and six companies have engaged apprentices.

The centre’s year on year revenue increased by almost 18% as the DMC continued to build strong partnerships with local colleges, Universities and creative, design industry specialists.

Kerry Brown of software solutions company DataDream said: “Moving into the DMC has been a very shrewd move. Since moving in Jan 2013 our business has grown by 500% and we’ve doubled the number of staff we employ. We’re now in a very strong position to move forward and capitalise as the economy continues to grow.“

Teesside businesses funded to expand abroad

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Two Redcar and Cleveland businesses have been selected as the winners of the ‘Get Set to Export’ competition hosted by Wilton Centre, Redcar and Cleveland Borough Council and UK Trade & Investment (UKTI). 

Evil Technology Limited and Switch Growth Limited will benefit from the UKTI Passport to Export Programme and receive advice from a local International Trade Adviser and access to a range of UKTI export support services.

Evil Technology describes itself as an ethical north east-based business promoting sustainable digital and technological solutions to real business problems. 

Its Stockhandler.com product is a cloud based software application which aims to make it easier for business to trade across online markets, not only domestically but also abroad.

The platform already includes support for ecommerce websites, Ebay & Amazon and the company is currently developing connectors to various overseas marketplaces which it plans to add to the portfolio in the next few months.

Paul Sheperia, managing director of Evil Technology said: “This is a real boost to the work we’re putting into making stockhandler.com a success, and helps us realise the export potential of this innovative solution for retailers.  We’re very grateful to Redcar & Cleveland Council for its continued support.“

Switch Growth Ltd partners with organisations to make sense of their data by developing effective procedures and systems for information management.  

Its aim is to support improvements in teaching and learning by designing training for the education sector which will allow schools to become effective data organisations. 

Jean Bell, Director at Switch, said: “This will help launch our service into those international markets which value the strengths of the UK education sector. 

"As a new venture supported by Redcar and Cleveland Enterprise Team, this is a significant boost to the growth we have achieved so far.“

The winners were selected by a panel of experts including representatives from Redcar & Cleveland Borough Council, Tees Valley Unlimited, UKTI, Wilton Centre and Guardian Marine Testing (GMT) which was named as North East exporter of the Year in 2011.

Wilton Centre site director, Steve Duffield commented: “This is a fantastic opportunity to grow a business in established and key emerging markets overseas and we are proud to be able to sponsor it.

“The guidance and expertise on offer from UKTI has proved invaluable to many of our tenants and we are firmly behind any initiative that will help drive business success in this region.“

Mark Hannon, the council’s cabinet member for economic development said: “International markets offer huge opportunities for Redcar and Cleveland businesses and we are delighted to be able to help these two promising local companies take the first steps towards trading overseas.“

Stephen Muir, UKTI’s international trade adviser for the Redcar and Cleveland area, added: “It has been proven time and again that exporting helps companies to grow and that they do better with UKTI’s help, so we were delighted to be able to support this competition.

“We now have two worthy winners and look forward to working with them to achieve their exporting ambitions.“

North East PR consultant receives national honour

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The Chartered Institute of Public Relations (CIPR) has recognized North East PR consultant Sarah Hall with one of the highest industry honours.

The managing director of growing PR and marketing agency Sarah Hall Consulting Ltd and a board member of the CIPR, Sarah has been presented with the Sir Stephen Tallents Medal, which is awarded at the discretion of the president to recognise exceptional achievement in public relations practice by a CIPR member.

The award was introduced in 1984 in memory of the CIPR’s first president Stephen Tallents, who was a founder of public relations in Britain and the BBC’s first controller of public relations and deputy director general under Lord Reith.

CIPR president Stephen Waddington said: As President of the CIPR I have in my gift the opportunity to present the Sir Stephen Tallents medal to an individual that I believe has made a significant contribution to the CIPR. Sarah has excelled in her contribution to the CIPR and the broader public relations profession.

“From the outset of her career in public relations she has been committed to supporting best practice as a CIPR member both personally and in the teams that she has led. As a member of the board and council this year she has helped significantly to drive our agenda on modernity, diversity and ethics.”

Owner-manager of Sarah Hall Consulting Ltd, Sarah runs a team of seven working with some of the North East’s most recognisable brands, including Sage Gateshead, Go Smarter, Rowlands Accountants, Spire Washington Hospital, Aspers Casino and Anderson & Garland. She has always volunteered with the CIPR and is also a Trustee for the Sunshine Fund, which provides specialist equipment for disabled children in the North East.

Sarah said: “It is a real honour to have received this award and I am privileged to work with an Institute that deeply cares about professionalism, ethics and making sure it is fit for purpose both now and in the future.

“As my business continues to expand, I am fortunate to be able to turn to the CIPR for help and support, as I have done since the start of my career and with this is mind it is only fitting to give something back.”

Founded in 1948, the CIPR is the professional body for public relations practitioners in the UK. With 10,000 members involved in all aspects of PR, it is the largest body of its type in Europe. The CIPR advances the public relations profession in the UK by making its members accountable through a code of conduct, developing policies, representing its members and raising standards through education and training.

New chairmen and structure for North East Institute of Directors committees

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The Institute of Directors in the North East has re-organised its local sub-committee structure and appointed two new local sub-committee chairmen to support new regional chairman Graham Robb.

The IoD will function through two local sub-committees reporting to its regional committee. The new sub-committees will cover the areas of each of the region’s two Local Enterprise Partnerships.

Graham Robb also is supported in his role as chairman of the North East Regional Committee by vice chairman Nicki Clark, Chief Operating Officer at BE Group, an independent business services group that specialises in business information, events and commercial development programmes.

Nicki has responsibility for the Group’s operations and leads on development and implementation of new key initiatives. Her previous experience has been in international sales, marketing, new product development in the Fast Moving Consumer Goods (FMCG) sector, retail banking and business consultancy.

BE Group’s services are designed to help businesses to become more productive, profitable and competitive.

The Tees Valley sub-committee will be chaired by Paul Barron, Director of Executives Online, which delivers professional business services solutions in interim and permanent executive recruitment.

The North Eastern sub-committee will be chaired by David Cliff, owner of Gedanken, a North East-based consultancy providing a rare blend of personal development, business and executive coaching, staff counselling, mediation and management consultancy skills.

Commenting on the changes, Graham Robb, IoD North East Regional Chairman, said: “Business has got used to the new LEPs and likes stability. We are organising our local sub-committees in areas which reflect the footprints of the two Local Enterprise Partnerships serving the North East and we hope to engage our members in these areas as we make our representation more relevant to the current structure that has been adopted by local councils and the Government.

“Our two new local chairmen are well-connected and experienced business leaders, who will represent IoD members effectively in the areas served by their sub-committees.

"I’m delighted they are giving up some of their valuable time to support the Institute of Directors.“

Businesses urged not to miss out on help at IFB Hub

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A world of opportunity is waiting at the International Festival of Business (IFB) Hub, and Clive Drinkwater, Regional Director, UK Trade & Investment (UKTI) is urging businesses not to miss out.

As part of IFB, the Hub is providing a dedicated trading floor where country representatives, embassies and international delegates will be available throughout the festival.

 It provides an opportunity to meet people from over 80 different countries right on the doorstep, and to help companies make sure their contacts are the right ones, a Business Brokerage service is also available so delegates can find the events and people that are right for their businesses.

 250,000 people are estimated to attend IFB over the 50 days of the festival, and the event is expected to deliver a £100m increase in trade between 2014 and 2019.

 UKTI is a key partner of the IFB, and is offering tailored, exclusive export offers to SMEs throughout.

Clive Drinkwater said: “If you haven’t signed up for the International Festival of Business or visited the Hub you are missing out on a world of opportunity.

“We are only in the second week of IFB and so far UKTI has already seen over 400 businesses attend our events, meeting nearly 40 overseas buyers.

“I have moved my office to Liverpool for the duration of the festival, and have visited the Hub regularly over the last week. I have seen plenty of enthusiastic delegates meeting experts from all over the world, and am sure that plenty of business is being done in this fantastic setting.

“I have been inspired by the companies I have met so far, and by some of the stories I’m hearing – such as Knowsley company Clarke Energy announcing a new project in Mozambique, and Liverpool’s Chargepoint Technologies trebling its profits.

“The Hub is a brilliant resource if you are keen to grow your business, and well worth a visit.  We have assembled a group of experts to help you establish your business, grow it through exporting, and work your way through the maze of logistics and legal issues. 

“All this advice is available in one place at the Hub, and to take advantage all you need to do is sign up for free membership by registering online – or in person at the Hub from 9.00am to 6.00pm during weekdays.  I look forward to seeing  you there.“

First two graduates emerge from Darlington fashion retailer

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The first two graduates from Darlington’s new community interest company retail project have emerged with qualifications.

Patchwork People, the Darlington organisation which supports young people and families through enterprise solutions, have launched ‘Labelled’ - a fashion shop on West Auckland Road in Cockerton.

The shop aims to provide training and enterprise skills to young people, via a high street business, and offers placements for youngsters with additional needs aged 14 - 25 years old.

Labelled’s first two graduates are Gary and Mark Cowen - both 26 - and have been with Labelled for two years.

The pair were handed their most recent achievement, the Sfedi Level 1 Award in Enterprising Skills and Employability (QCF), at an awards ceremony with friends, volunteers and supporters at Labelled.

Newcastle-based Rivers Capital Partners managed the Finance for Business North East Angel Fund which invested in Patchwork People in October 2013, and director Jonathan Gold presented Gary and Mark with their awards.

He said: “I’m impressed by the commitment and expertise of the management team at Patchwork People. They provide a great way to increase the skills of their young people and actively support their progression into the workplace.“

Gill Walker, director of Patchwork People, said: “We were delighted that Jonathan Gold of Rivers Capital Partners was able to join us in a celebration event to mark Gary and Mark’s time with us and to present them with their certificates.

"Following investment from the North East Angel fund, managed by Rivers Capital Partners, Labelled is now being replicated in many other parts of the country allowing many more young people furthest from the job market to benefit.“

Apprenticeship challenge involves 325 Yorkshire businesses only two months in

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Image source: m01229

The National Apprenticeship Services’ 100 Days Apprenticeship Challenge has announced exciting results, two months into the campaign.

In only eleven weeks the Challenge, which runs from March 31 to July 8, has supported 547 learners to access the Apprenticeship programme with nearly 325 employers. 

Supported by 21 local training organisations, the purpose of the Challenge is to encourage employers to recruit as many apprentices as possible over the specified period. 

Nick Wilson, deputy director for the Skills Funding Agency in North East, says: “The overall ethos of the campaign is that by working collaboratively a much greater impact can be achieved and this exceptional milestone supports that. 

“Apprenticeships are a great way for young people to earn while they learn in a real job, gaining real qualifications, setting them on the road to success in their chosen career.

“I would like to personally thank all the employers that have got behind our campaign this year and are now realising the business benefits that Apprenticeships can bring to their company.“

With another three weeks to go until the campaign finishes, employers can get involved by visitingwww.apprenticeshipchallenge.co.uk.


Dragons on the prowl for IFB business

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The BBC is heading to the International Festival for Businesses (IFB) to meet entrepreneurs, growing businesses and fledgling start-ups interested in taking to the floor on Dragons’ Den.

The production team behind the popular series is to set up base at the IFB Hub, located at No.1 Mann Island, to meet with potential candidates for next year’s series.

Max Steinberg, Chair of IFB 2014, said: “Since the launch of the festival two weeks ago, the Hub has attracted a broad range of innovative businesses and entrepreneurs.

“The space has proven to be a gathering place for a hive of interesting businesses from across the UK, coming together on a daily basis, and is undoubtedly the ideal place for the BBC to find future candidates for the show.

 “This is a fantastic opportunity for any business at IFB 2014. We’ve met with representatives from all over sharing their impressive stories and proposals, a number of which that would make fantastic, and successful, subjects on the show.“

Portrayed as a challenging place to pitch, previous series of Dragons’ Den has proved to be a genuine business opportunity to secure investment for a large number of businesses and entrepreneurs.

In 2013, a total of 15 entrepreneurs accepted offers of investment in the Den worth a combined value of £980,000, with plenty more achieving success after taking on board the Dragons’ advice.

Held every evening at the IFB Hub, the Pub in the Hub event is an informal networking opportunity with refreshments and stunning views over Liverpool’s award-winning Albert Dock.

It is held in the IFB Business Club Lounge each evening from 5.30pm – 7.00pm.

North East entrepreneurs encouraged to apply for share of £250k pot

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Aspiring entrepreneurs have only got six weeks left to apply for a support package worth £10,000 per head for 25 finalists.

Applications close on July 31 to be part of the icreate entrepreneurs programme based at Wilton Centre, between Middlesbrough and Redcar, that aims to help budding businesses to fast-track their ideas into an investment ready pitch in just six weeks.

Dr Mike Anderson, the manager of the icreate programme said that people should not delay in making their applications: “Places are limited so anyone who wants to be considered really must apply sooner rather than later.

“The programme is open to anyone looking for help and guidance when it comes to turning their ideas into a viable business, irrespective of the type or nature of their proposed enterprise.

He added: “The scheme offers an intensive schedule of first-rate, free support and guidance for every aspect of creating a successful business; from marketing and selling to funding, finance and legal issues.“

The programme starts on September 1 2014 and runs each Monday for 6 consecutive weeks at Wilton Centre.

The workshops are being delivered by a large group of prestigious professional organisations including Ward Hadaway, Winning Pitch, Rivers Capital, UNW and many more.

In addition to the weekly sessions, finalists will have ongoing expert mentoring and networking opportunities throughout the programme.

They will also be provided with a fully equipped office to use at Wilton Centre with internet and phone connection and space in the Centre’s Innovation Accelerator.

The entire support package is worth £10,000.

At the end of the programme all participants will pitch their proposals to potential investors at events in the North East and London.

Applications close on the 31st of July. For more information and to apply visit www.icreatefunding.com, facebook.com/icreate Fundingtwitter.com/icreateFunding

Tees Valley told to turn aspiration into expectation

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Tees Valley business leaders were urged to turn aspirations into expectations at Big Up Tees Valley recently.

These words came from managing director of Tees Valley Unlimited, Stephen Catchpole as he and the other speakers inspired over 150 business leaders at the sell-out event.

The event which was organised by Evolution LLP, celebrated business growth in the Tees Valley region, heard advice and support from local entrepreneurs, business leaders and government, including James Ramsbotham, chief executive of NECC.

Mr Ramsbotham said: “I am immensely proud of where our region is today, and so should we all. Places like ours and all of the great things your businesses are doing are what really make this country work.

The event which was booming with discussions of positive business experiences within the region was aptly hosted at Thirteen Group, Middlesbrough, where attendees enjoyed a view of Middlesbrough College, the Transporter Bridge and Temenos.

James continued: “This is the only region in the UK that consistently generates a positive balance of trade.

“And if that isn’t great enough, we are the only region out of the entire UK that has seen growth in employment this quarter.“

After, Stephen Catchpole spoke about the perception of Tees Valley, the regional and national economy, local success stories and available business funding and schemes.

He said: “One of our problems is the negative perception the rest of the country has of Tees Valley and we need more events like this to show them they are wrong.

“Unlike other regions, we are moving towards an ideal economy and a lot of the work we do contributes towards the national economy too.

“We have a lot to be thankful for, a thriving subsea sector, digital technology hubs, the launch of the exciting national biologics centre and more.“

He continued: “Businesses here have a lot available to them, currently you have access to the Let’s Grow fund, Regional Growth Fund, Skills for Jobs Scheme and lots more. It’s important you’re benefiting from them.“

In conclusion, Stephen said: “I believe with the skills, resourcefulness, innovation and resilience of Tees Valley people, our region has more than enough potential to be the best part of this country.“

Martin Barber, managing partner at Evolution, who came up with the idea of Big Up Tees Valley said: “The aim of this event was to spread the word about Tees Valley and the fact that it’s a great place to live, work and do business.

“We were all here today to share the secret of success and that’s what we did. After extremely positive feedback, we are keen for the event to become an annual occasion.“

Other special guests included Chris Simpson from UKTI, Jo Hand from Jo Hand Recruitment, Steve Thompson from Teesside University/DigitalCity, Iain McPherson from Big Bite Creative and Caroline Theobald from Bridge Club Ltd .

The event also consisted of a Q&A session, networking and a complimentary buffet lunch. 

For more information on Evolution LLP, visit: http://www.evolutionllp.com/  

Indiegogo bring crowdfunding tour to Newcastle

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Image source: wwarby

Global crowdfunding platform Indiegogo is bringing its inaugural "Go CrowdFund Britain" tour to Newcastle next month.

The platform says it is on a mission to get Britain’s best "ideas, coolest inventions, brightest young businesses and the most creative music, fashion and arts projects" crowdfunded on Indiegogo before the end of 2014.

The tour will bring crowdfunding experts to Newcastle, who will provide advice to entrepreneurs, provide guidance on using the platform and introduce perks to North Easterners who begin their campaigns in 2014.

UK marketing and community manager Anastasia Emmanuel said: “Great Britain is a nation of innovation but Britons are being stifled by a lack of available finance.

"Through the power of Indiegogo, we want to see kitchen table businesses thrive, nurture new inventions, support amazing causes and stimulate Britons to fulfil their entrepreneurial ambitions and creative dreams.

“Whether it is 1000 campaigns raising £1,000, 100 campaigns raising £10k, 10 campaigns raising £100k, just 1 campaign raising £1 million or all of these together, it is our belief that by joining forces, we can make it happen.That’s Indiegogo’s mission in the UK for 2014.“

Ahead of launch, Virgin, Wix, Tech City News and Crowdbox TV have committed to support as partners with expertise, advice and business support in the form of “perks” for successful campaigns.

Registration for the free events are listed here: https://www.eventbrite.com/e/go-crowdfund-britain-tickets-11978583265?ref=estw

Whitley Bay boutique retailers say food and drink demand is on the rise

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A husband and wife retailing team say demand for their internationally sourced food and drink ranges, sold out of their Whitley Bar shop, has "surged."

Jade and Will Skeel, who own Boda Home on Whitley Road, are celebrating their 2nd year in business this month - and say demand for their food and drink ranges has increased by as much as 25%. 

The pair have invested in a new e-commerce site as well as full-time marketing and SEO team to promote their products. 

Co-owner, Jade Skeels, said: “We have seen a solid increase in our online sales and we’re always looking to add new and exciting home and lifestyle products to fuel our customer’s imagination and expectations.

“Boda Home takes alternative approach to what people can buy for their homes traditionally and we encourage people to put their own stamp on their homes and be confident with their identities. Life’s too short for beige, we like to add bit of fun and colour to people’s surroundings at a fair price.

“Boda also reflects the growing trend of diversity in people’s food tastes and cooking habits as well as the drink we consume in a modern world. People want to try new things, and we have a vast array of high quality ingredients, food and drink to whet the appetite.”

The Skeels, who started from humble beginnings selling its goods at North East based markets, are looking forward to a busy summer as world cup fans and families take to the garden to enjoy some rare British sunshine.

Will Skeels, added: “Boda Home isn’t just about one section or one product, we’ve thought about the home as a concept and from food to drink and home improvements, we have it covered. We have a relaxed atmosphere and don’t take ourselves too seriously.

“We have taste days and happily encourage our customers to join in. Their input and opinions are very important. People of all ages and backgrounds visit out store in Whitley Bay.”

As part of its commitment to engage with its customers, Boda Home will host an in-store rum and reggae day on Saturday 21stJune in support of World Music Day.

The company also organises weekly beer and food tasting sessions so people can try its products and chat to staff before they buy.

Jobs created at Newcastle Training firm thanks to clutch of high-profile contracts

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A Newcastle training company is creating jobs thanks to a series of new contracts, including a major project to undertake skills training in the region.

John Buddle Work Village-based Arrow Sales Training has secured a contract under the North East LEP’s ‘Skills for the Workforce’ initiative, which will see them offer bespoke training to the region’s SMEs.

Director Michael McMeekin said: “This contract is really exciting because we can put together precise training that is employer-led.

“Instead of having to package together skills to satisfy funding streams we can target specific skills in isolation to give the employer’s workforce exactly what they need.

“It’s about delivering training that meets the needs of North East companies, without any strings attached.

“The LEP has a remit to create sustainable jobs, and this training will help SMEs to grow and achieve that. It’s also helping us grow as a business.”

Elsewhere Arrow are delivering a workplace learning programme in the region, as well as other smaller contracts.

Michael added: “We’re going to need more people to deliver training - and that’s across all sectors. We’ll need people equipped to train in all sectors from retail through professional services to the creative sector.”

The growth will take Arrow into other areas of training beyond the sales and customer service packages it has become renowned for.

Now, the firm will extend its services into business skills, warehousing, food and hygiene and first aid.

Michael now estimates the firm will need four trainers to fulfil the contracts, and is hopeful that more jobs will be created in the next 12 months.

Alexandra Johnson CEO of RHWE, the organisation which operates John Buddle Work Village, added: “I’m delighted to see one of our tenants go from strength-to-strength - particularly as Arrow Sales Training have worked so hard in their field.

“It’s great to see successful businesses like Arrow blossoming from Newcastle’s West End. I know this series of contracts will lead Michael and his team on to great things, and we look forward to welcoming the new recruits to John Buddle Work Village."

Those who want to find out more about Arrow Sales Training’s services, and the forthcoming roles should go to arrowsales.co.uk.

Call centre boss hopeful business will double workforce by close of 2014

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The boss of Newcastle’s newest call centre operation says he is confidence the business will double its staff numbers by the end of 2014.

Just six months after setting up the Newcastle office of Call Connection, the company has already seen the contact centre handle over 500,000 calls, creating 51 new jobs, with 10 more staff set to join the firm in July.

The centre, which initially opened for business in January 2014, will now hold an official launch ceremony later this month with special guest David Weir, the Paralympic gold medallist, leading the event which, it is hoped, will be attended by supporters of the business and local dignitaries.

Mr Kalbraier said: “The launch event is an opportunity to step back and reflect on our success to date. We’ve had a fantastic six months here in Newcastle. Initially we had 6,000 applications for the first 50 jobs – an amazing response from jobseekers in the North East.

“We have a staff capacity of 110 and recruitment after July will depend on business development, but due to demand for our services rapidly increasing, we’re in the best possible position to expand our operation further here.

“I am delighted to be able to take on even more new staff who will make a valuable contribution to the continued success of the business. I would estimate that we will look to end the year with about 100 staff in place in Newcastle.“

Founded in 2003, the business now has 250 full-time staff across its two contact centres, one in Newcastle and another in Ipswich. The Call Connection team provides telephone and online services for clients such as the AA, Admiral, insurethebox and Aviva.

The Newcastle operation was the result of a £1m+ investment in over 6,500 sq ft of prime office space. Call Connection has twice been named a Sunday Times ‘Top 100’ company and holds the prestigious Investors in People Silver Standard Award.

Mr Kalbraier added: “The contact centre underlines our investment in Newcastle as well as our determination to keep Call Connection at the forefront of the general insurance industry. The launch event demonstrates our continued commitment to boost employment opportunities for talented people across the region.“

For more information about Call Connection please visit: www.callconnection.com.

Anyone interested in applying for a job at Call Connection in Newcastle should contact recruitment agencies Adecco: 0191 222 1101 or Randstad:  0191 261 1617 or visit www.callconnection.com.


North East manufacturing and engineering firms have golden opportunity to collaborate

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North East manufacturing and engineering firms should seize the opportunity to work together and give the region a collective strength, the man behind Durham Oktoberfest has said.

Darren Race, who is also the chairman of South Durham Engineering and Manufacturing Forum, says there is a golden opportunity for firms to support their neighbours and make sure their supply chains start on the doorstep, as much as possible.

Speaking to Bdaily ahead of the seventh annual Oktoberfest inter-trading event in October, Darren said this year’s event has taken inspiration from cluster organisations like NEPIC and aims to get the North East’s manufacturing and engineering contingent working together.

One of the biggest challenges in the face of this is the capacity for regional SMEs to market themselves extensively.

Darren said: “In order to work together or to sell into other regional firms, you need to have the ability to market yourself effectively.

“That’s something that smaller firms simply don’t have the means to do, but it’s where the likes of Oktoberfest can come into its own.

“We’ve had numerous success stories from Oktoberfest where smaller firms have put themselves on the radar of larger operators - and successfully secured themselves a place in the supply chain.

“We’ve got some fantastic companies in the North East, but we need a better infrastructure to support those companies. It’s not always about money. Undoubtedly access to finance and skills are big factors, but equally if we can help match the right expertise from the supply chain to the business that needs it we’re taking a big step in the right direction.“

Darren and his team from North, East and South Durham Engineering Forums have worked hard to offer Oktoberfest, which is delivered in partnership with Business Durham, NOF Energy, the Advanced Manufacturing Forum, MAS and NEPIC, as a plug to this gap in the manufacturing and engineering community.

Their aim is to turn the normal event format on its head and focus Oktoberfest entirely on inter-trading and building networks in the region.

Darren added: “Oktoberfest is something we do with firms, and not to them. It’s very much led by their needs and views and the format is prescribed by our member companies.

“We’ve also introduced an 80:20 attendance ratio between manufacturing and engineering companies and service providers. One of the messages from last year’s event was that people wanted to see more producers there - so that’s what we’ve done.“

This year’s Oktoberfest will feature more than 20 significant buyers from across the region and further afield and dozens of exhibitors.

Representatives from the likes of the Ministry of Defence, NIFCO and BAE Systems, will all be on hand to chat with SMEs.

To find out more about Durham Oktoberfest and how you can get involved visit www.durhamoktoberfest.org.uk, email info@durhamoktoberfest.org.uk or call 0191 3037772.

Hull Business School to award £20k bursaries to "under-represented" groups in business

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Two groups that are under-represented at the top levels in business are being given a helping hand, thanks to a scholarship scheme from Hull University Business School. 

Women and charity sector leaders are the target for two bursaries worth £20,000 for the Business School’s Executive Masters in Business Administration (MBA) degree. Those interested in applying can find out more at an open evening on Wednesday 25 June.

The Executive MBA is a part-time postgraduate degree that aims to transform managers into leaders through a business relevant, internationally recognised programme. Participants complete 12 core modules to develop their expertise across a wide range of business disciplines, from finance to marketing. The programme also includes a consultancy project, giving students the opportunity to apply their learning in the real world through the University’s links with industry.

The scholarships, which cover the full UK tuition costs of the two-year course and are awarded on the basis of professional and academic excellence, reflect national concerns about the scarcity of women in the boardroom and the difficulty charities face in attracting high-calibre leaders.

Course leader Gavin Betts said that by offering financial support to these under-represented groups, the scholarships were helping to level the playing field. 

“The Executive MBA offers world-class expertise to leaders and potential leaders of business,“ he explained. “The skills that the students learn massively expand their frame of reference, enabling them to compete and achieve in whatever business setting they find themselves. 

“By making this expertise more widely available to two groups that tend to be under-represented or lack the resources for formal business qualifications, we’re promoting greater equality – admitting the best students, whatever their background.“

Helen Gibson, who is now joint managing director at Agencia, a Hessle-based consultancy company, won a scholarship through a previous scheme to take the Executive MBA in 2007. She said that taking the course had been immensely beneficial to her career.

“The MBA gave me a leg up,“ she said. “It was brilliant to learn new skills – the course provided a great overview of so many different disciplines. 

“As important as the knowledge and skills I gained was the boost it gave to my confidence – working with and getting along with people from different countries and backgrounds. That confidence has really helped in the way I’ve been received in the business world.“

Places are still available for the 2014 Executive MBA course, which begins in October. A previous degree (BA or equivalent professional qualification) is not essential – a candidate’s clear commitment to a management or leadership role in business can be offered in place of formal qualifications.

Prospective students are being invited to find out more by come along to the open evening on Wednesday 25 June 5pm to 7.30pm at Hull University Business School, Cottingham Road, Hull. Find out more, or book a place, via the website. Alternatively, contact the Business School on 01482 643017, email businessmasters@hull.ac.uk 

This week’s Yorkshire appointments

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Knight Frank (Leeds), Nick Prescott

The Leeds office of global property consultancy Knight Frank has strengthened its industrial property team with the appointment of Nick Prescott. Nick, joins as associate from niche property consultancy Gent Visick in Leeds, where he spent seven years concentrating on occupationalacquisitions and disposals.

Nick commented: "The chance to join Knight Frank’s reputable and award-winning team in Leeds was too good to miss. These are exciting timesfor the property market in Yorkshire, as we emerge from recession.

"KnightFrank is the perfect place to progress my career and capitalise on the many opportunities out there".

Carter Jonas, David Boulton

Property consultancy Carter Jonas has appointed partner David Boulton to head up its Northern planning team.  He replaces John Goodwin who has been head of planning in the North since 1996 and who retains a partnership role.  

Based in Harrogate, the Northern planning team operates across offices in Harrogate, Leeds, York and Kendal, in conjunction with agency and development surveying colleagues. 

David said: “I have been heavily involved in the promotion and management of our business in recent years and I’m delighted to be taking over the reins at this exciting time for the Northern planning team.

"This will enable a seamless transition for clients and open new opportunities for our multidisciplinary business helping to expand the established planning team yet further across the region.“    

Leeds Community Foundation, Martin Allison

Local business entrepreneur Martin Allison has been appointed Chairman of Leeds Community Foundation (LCF), a charity dedicated to bringing about change in local communities.

Since its launch in 2004, LCF has distributed over £23 million in grants to local community groups, who support vulnerable and disadvantaged people across the city. 

Martin Allison said: “It is a great honour to have been appointed Chairman, as I am extremely passionate about the Leeds region and have always been a great believer in giving something back to your local community.

"At a time when there is still great disparity between the wealthiest and poorest parts of our City Region, I am eager to lead the team in championing the importance of philanthropy and civic enterprise.   

Langleys Solicitors, Kelly Kirby

The Property Litigation team at Langleys Solicitors in York has consolidated a 12-month period of rapid growth, in which the team’s revenue has doubled, with the appointment of solicitor Kelly Kirby as an Associate.

Commenting on her new role, Kelly said: “It is great to be back in York and I’m looking forward to being part of such a growing and ambitious team.“

Partner Matthew Pugh, who heads Langleys’ Property Litigation team, said: “I am confident Kelly will be a real asset to the team. She has a great attitude and understands the importance of building strong client relationships which will prove invaluable as we continue to expand.“

Mailway Packaging Solutions, Neil Humphrey and Stella Thomason. 

Mailway Packaging Solutions, the independent co-packer who works with many of the UK’s leading and aspirational brands, has increased its team with the appointment of a senior business development manager, Neil Humphrey and account manager, Stella Thomason. 

Neil comments: “This appointment has given me the challenge that I was looking for. Not only have I joined the business at an exciting time but using my previous experience I know that we can build on the success that Mailway has achieved over recent years.“

Stella comments: “I wanted to broaden my horizons so progressing from print into packaging seemed like a natural shift. I am already enjoying working in such a close knit business with a fantastic team environment where everyone’s involved in helping each other.“

Irwin Mitchell (Sheffield), Dorrien Peters

The Sheffield office of law firm Irwin Mitchell has appointed commercial litigation Partner Dorrien Peters as it continues to invest in its fast-growing Business Legal Services (BLS) division.

Commenting on his decision to join Irwin Mitchell, Dorrien said: “Irwin Mitchell has a very strong reputation for its litigation work, client service and innovative funding arrangements that deliver the certainty that clients require.

"I am very excited about the prospect of joining the firm, particularly at a time when it is making considerable investment in growing its Business Legal Services team.“

Lupton Fawcett Denison Till, Jonathan Moore

Lupton Fawcett Denison Till, the York, Leeds and Sheffield-based commercial law firm, announces the appointment of a new Director to its commercial property department, based in York.

Jonathan Moore, comments:  “Since the departure of Dickinson Dees from the city, York has been crying out for a full service commercial law firm; the merger of Denison Till and Lupton Fawcett sent a clear signal to the  business community in York and surrounding areas that a quality full service offering is on hand without the need to travel further afield."

Visit Harrogate, Michael Newby

Visit Harrogate, the destination management organisation for the Harrogate District, has announced that Michael Newby will be the new director.

Visit Harrogate encourages visitors to the town and its surrounding area, including Masham, Pateley Bridge, Boroughbridge, Ripon, Knaresborough as well as Harrogate, incentivising leisure and business tourism spend throughout the region.

3,000 guests set to attend Sheffield’s MADE Festival

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Image source: Håkan Dahlström

More than 3,000 delegates are expected to attend ‘MADE: The Entrepreneur Festival 2014’ in Sheffield, Yorkshire, on Wednesday 24 and Thursday 25 September.

They will gather to hear from entrepreneurs of recent years, including:

  • Levi Roots, the colourful musician and food entrepreneur who famously won Dragons’ Den investment in his Reggae Reggae Sauce products and has since become a multi-millionaire.
  • Michelle Mone OBE, the Scottish model turned lingerie entrepreneur who launched and owns the successful Ultimo bra range.
  • Jamal Edwards, whose youth broadcasting channel SB.TV has grown into a global brand with more than 150 million YouTube views, documenting a new breed of video stars.
  • Doug Richard, successful software businessman, former Dragon from Dragons’ Den, and founder of SchoolForStartups, teaching entrepreneurs across the world.
  • Shaa Wasmund, best-selling business author, entrepreneur and founder of the Smarta, the social enterprise company that offers business support.
  • Rekha Mehr, founder of posh London baker Pistachio Rose, and now Start up Entrepreneur in Residence for the Department of Business, Innovation & Skills.
  • Wayne Hemingway MBE, fashion designer and co-founder of Red or Dead brand.

MADE delegates will also enjoy a new presentation from self-improvement expert Paul McKenna, who will share practical, easy to implement success strategies with the audience.

And Mark Easton, the BBC’s home editor, will chair a panel of business leaders and entrepreneurs to discuss ‘What makes a great entrepreneur and how do we make more of them?’

All these speakers will be appearing at the MADE for Success Conference held at Sheffield City Hall on Wednesday 24 and Thursday 25 September, with guidance on building a brand, managing growth and leadership management.

Brendan Moffett, director of Marketing Sheffield, said: “MADE is the UK’s biggest and best celebration of entrepreneurship and this line up of top speakers will make it a valuable, must-attend event for new businesses.

“We hope to attract more than 3,000 entrepreneurs, business owners and managers to Sheffield for a host of engaging conference sessions, events and exhibitions, providing the best advice, knowledge and support to accelerate business growth.

“Since it was established in 2010, MADE has become a major event for entrepreneurs, attracting leaders from business, government and the media. It puts a real focus on educating young entrepreneurs and we’re working with local schools, Sheffield College, Sheffield Hallam University, and the University of Sheffield to attract high numbers of young people.”

As well as the MADE for Success Conference, the wider MADE festival includes numerous specialist fringe events during the week of 22-26 September, including an exhibition and Gala Dinner.

The week-long series of events is being organised by business services provider BE Group, under licence from Sheffield City Council, with Irwin Mitchell, Sheffield Hallam University, the University of Sheffield and Sheffield College all on board as key festival partners.

Alastair MacColl, BE Group chief executive, said: “MADE is one of the UK’s most important business events and we’re really pleased to have attracted so many high-profile business men and women to share their success stories. MADE2014 promises to be the best yet.’’

Cheshire trainee chefs find recipe for success

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Young trainee chefs from Warrington will be the first to receive their qualifications as part of a pilot scheme between Warrington Council and Murph’s Pantry Catering.

To celebrate this, they have organised an event to mark the success of their first qualified chefs.

As part of the pilot scheme, the chefs took part in community cooking workshops and will receive their level 2 Food and Safety Hygiene certificates at the event.

Laura Braddish and Chantel Brookes, both from Orford, volunteered to take part in the workshop to gain valuable work experience and learn new cooking skills such as prepping food and designing menus.

Cllr Kate Hannon, executive board member for leisure, community and culture said: “The Community Hobby Cooks course is a great opportunity to turn your hobby into a career.

“I’m delighted to see two local people gain specialist skills and be recognised for their hard work and dedication. I wish them both the best of luck and urge more people to take part in the next workshop. I would also like to say a huge thank you to Stephen Murphy for delivering this opportunity and for all his hard work.“

Stephen Murphy from Murph’s Pantry Catering said: “It’s been a great experience to see two people develop and gain in confidence over the past few months and I’m glad Laura and Chantel have enjoyed the workshop.

“I would really like to thank Warrington Borough Council and community centres manager, Val Brown, for all their help and support.“ 

 Cllr Kate Hannon will be attending to present Laura and Chantel with their certificates.

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